Terms & Conditions

1. Who we are

PayVenia is operated by PayVenia (“PayVenia”, “we”, “us”). PayVenia is a payment and sales platform: independent vendors sell their own products through it, and independent affiliates promote those products for a commission.

2. Who you buy from

When you buy a product, the vendor named on the checkout page is the seller and is responsible for the product itself — its description, quality, delivery, support and any guarantee. PayVenia processes the payment on the vendor's behalf, issues your invoice and sends the money on. We are not the manufacturer or author of any product.

A vendor may add their own terms for their product (for example a licence for a course). They are linked at checkout when they exist. They apply in addition to these terms; where the two disagree, these terms win.

3. Prices and payment

• Prices are in US dollars. The checkout shows the full price, including any shipping, before you pay.
• Payments are processed by Stripe. We never see or store your full card number.
• Your invoice is emailed to you and can be opened again from the link in that email.
• Unless the checkout says otherwise, no sales tax or VAT is added to the price.

Subscriptions

Some products are subscriptions. The checkout shows the price, how often it renews and any free trial, and you agree to it with a separate tick. The card you pay with is charged again automatically at each renewal until you cancel. You can cancel at any time from the link in every receipt; cancelling stops the next charge, and what you already paid for stays yours. A failed renewal is retried up to three times over a week, after which the subscription ends.

4. Delivery

Digital products are delivered by email or on the confirmation page right after payment. Physical products are shipped by the vendor to the address you enter; delivery times are set out on the vendor's sales page.

5. Refunds

Each product shows its refund period at checkout. Within that period you can ask for a refund from the link on your invoice or confirmation page. The vendor has 24 hours to answer you; if they do not, PayVenia will step in and decide. An approved refund goes back to the card you paid with.

Please ask us before opening a dispute with your bank. Most problems are settled faster that way, and a dispute freezes the money for weeks.

6. Using the platform fairly

You agree not to:

• use a card or account that is not yours, or buy to test stolen cards;
• resell, share or publish products you bought unless the vendor allows it;
• interfere with the platform, scrape it, or try to get around its security;
• use PayVenia for anything illegal.

7. Accounts

Vendors and affiliates also agree to the Terms & Conditions for Vendors and Affiliates. You are responsible for keeping your password safe and for everything done with your account. We may suspend an account that breaks these terms.

8. Liability

We run the platform with care but provide it “as is”. To the extent the law allows, PayVenia is not liable for the products vendors sell, or for indirect or consequential loss. Nothing in these terms limits rights you have as a consumer that cannot be limited by law.

9. Privacy

How we handle personal data is explained in our Privacy Policy.

10. Changes

We may update these terms. The date at the top shows the current version; the version in force when you placed an order applies to that order.

11. Contact

Questions about an order or these terms: support@payvenia.com or the contact form.